In Jeli, you can view how opportunities are interconnected, surfacing insight through a deep analysis as your system changes over time. That may include the impact of a particular service as a contributing factor to incidents, technologies that share common participants, or as an indication of your team’s ability to respond during off hours alerts.

Navigate to your preferred opportunity, select the Overview tab, and scroll to the Related Opportunities section to see what other opportunities may share similarities in Technologies and Services that you use at your organization.

The list of related opportunities can change by either adding or removing Technologies or Services opportunity tags, or by adding or removing opportunities.

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Key Things to Remember

• Auto-suggested opportunities will change over time as other opportunities relate more closely to the opportunity you’re investigating.
• Opportunities with sparkles (i.e., ✨) have been automatically added by Jeli, and opportunities without sparkles have been manually added.
• Jeli provides a maximum of three opportunities in the Related Opportunities section. You can choose to manually add more opportunities that you think might be related.

Manage Opportunities

By default, Jeli will show you a maximum of three related opportunities, and you can add or remove them depending on what you’re wanting to analyze.

Add Opportunities

To add opportunities to your related opportunities list:

1. Click Add next to Related Opportunities.

2. Type the keyword you’re looking for to pull up a list of opportunities.

3. Click + Add to add the opportunity to your existing list of related opportunities.

Remove Opportunities

To remove opportunities from your Related Opportunities list:

1. Click Remove next to the opportunity you’d like to remove.

2. When prompted, click Remove again to confirm.

By removing the opportunity, it will no longer appear on either opportunity page, and Jeli will not suggest it as a related opportunity when calculating relationship scores. If you wish to relate the opportunities again, you can add the opportunity manually once more.

Learning Algorithm Behavior

When you’re adding and removing tags, Jeli is always working towards updating the relationship between opportunities. You may notice that your related opportunities change when applied tags change. Jeli is a learning system — the more information you add, the more Jeli can surface insights for your organization.