Jeli Workflows enhance your incident response process with the Jeli Slackbot by adding automated actions where they make sense for your organization. Customize the scope, triggers, and automation conditions, set the right frequency for your incidents, and choose the actions you want to perform.

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Required User Permissions

Jeli admins can view and create workflows at this time. In the future, workflows will be read only for members. To find your Jeli admin, click here.

Enable and Disable Workflows

Use the toggle switch on each workflow to enable or disable a workflow. Workflows that are disabled will not be evaluated and will not run. Disabling a workflow that is actively running will have no effect.

Switch Slack Workspaces

Use the Slack Workspace selector to adjust which workflows a workspace can view and create. Workflows are specific to a Slack Workspace, which enables you to take action outside of the primary incident channel.

Filter Workflows

Click Add Filter and select the filter criteria. You can filter by the following attributes:

• Trigger type
• Name
• Active state

Create a New Workflow

1. Select Create Workflow.
2. Add the following:
   1. A name for the workflow describing what it does.
   2. A trigger to determine what action initiates the workflow.
   3. Add conditions around which incidents this workflow should run for (optional).
   4. Add a frequency for how often it runs during the incident.
   5. Add an action for the workflow to perform.

Edit a Workflow

1. Select an existing workflow.
2. From the dropdown menu on the right side, select Edit.
3. Make your desired changes to the workflow.
4. Click Save.

Duplicate a Workflow

1. Select an existing workflow.
2. From the dropdown menu on the right side, select Duplicate. A duplicate workflow will be created.
3. In the edit window that opens, make your desired changes to the duplicated workflow's parameters.
4. Click Save.

Delete a Workflow

1. Select an existing workflow.
2. From the dropdown menu on the right side, select Delete.