Statuspage Integration | Jeli
Jeli Part of PagerDuty
Statuspage + Jeli Benefits
- Create new Statuspage updates using the Jeli Slackbot.
- Update Status page during an incident.
Requirements
Availability
Jeli is available with the Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account plan with this feature.
To Configure the Integration
In Jeli
Admin permissions are required to manage Jeli Integrations. To add someone as an admin, visit User Access Management Settings in the Jeli web app.
In Statuspage
Account owners can create API keys.
How it Works
- Via the Jeli Slackbot, users interact with the Statuspage API to create Statuspage incidents.
- Users may make further updates to Statuspage incidents as incidents develop.
Integration Walkthrough
In Statuspage
- Select your avatar in the bottom left of the screen, and select API Info. Record your desired Page ID, as it is needed for a later step.
- Follow Atlassian's documentation to create an API key. Keep this token in a safe place, as it is needed for a later step.
In Jeli
- In Jeli, navigate to Settings Integrations and click Connect Statuspage.
- Enter your configuration details:
- Page ID: The unique ID for the Statuspage you would like to update with Jeli.
- API Key: The API key generated from Statuspage.
- Click Connect Page.
Statuspage | Jeli Integration User Guide
Create a Statuspage Incident
After configuring the integration, enter the command /jeli statuspage
in Slack to create a Statuspage incident. Enter the following:
- Name
- Incident Status
- Impact
- Message
- Deliver Notifications (select yes or no)
When you run the command /jeli statuspage
in Slack, fields will be populated with information from your Jeli incident. Please see Statuspage documentation for more information about each field.
Incident Creation
After creating a Statuspage incident, the integration will post an update in the incident's Slack channel. This information is also included after running the
/jeli overview
command and any incident updates that are sent to broadcast channels.Review your Statuspage, too, to see that your incident has been created.
Specify Impacted Components
You may also optionally specify which components on your Statuspage you would like to mark as affected by this incident. For each component, you can set the component status:
- Operational
- Under maintenance
- Degraded performance
- Partial outage
- Major outage
Update a Statuspage Incident
After you have created a Statuspage incident, run the command /jeli statuspage
in Slack again to make subsequent incident updates.
Uninstall the Statuspage | Jeli Integration
- In the Jeli web app, navigate to Settings Integrations and scroll to the section Statuspage.
- Click Disconnect Page.
FAQ
Can I manage Statuspage incident that were created outside this integration?
This integration can only manage Statuspage incidents that were created using the /jeli statuspage
command.
Updated 3 months ago