Mobile Release Notes

5.62 — 19 Aug 2019

iOS

  • We fixed a few bugs around the app where we'd show you a few things here and there that you possibly weren't allowed to do. Out of sight, out of mind!
  • Improved phone number country detection.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments. with any comments. Yee-haw!

Android

  • Fixed a couple of crashes.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.61 — 12 Aug 2019

iOS

  • We've improved the app experience for stakeholders even more. You can stay informed! You can stay informed! You all can stay informed!
  • We've dialed our security up a notch by cleaning up leftover temporary files containing sensitive information. I also dialed my belt up a notch but I'm not as proud of that.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • We fixed a pesky little crash on the Settings screen. We can't tell how it snuck in there. Oh! We have git history... Dang, it was me.
  • To tighten up some security, we've disabled taking screenshots of the app. If you would like to enable that functionality and live life on the edge, you can find a toggle in the Settings screen.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.60 — 5 Aug 2019

iOS

  • We've improved the app experience for stakeholders as part of our new Business Response workflows. This helps everyone at your company stay informed wherever they are.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • We've improved the app experience for stakeholders as part of our new Business Response workflows. This helps everyone at your company stay informed wherever they are.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.59 — 29 Jul 2019

iOS

  • Automatically share status updates with those who need to know by associating status updates with business services.
  • Add stakeholders and teams as subscribers to updates so they are notified in real-time.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Automatically share status updates with those who need to know by associating status updates with business services.
  • Add stakeholders and teams as subscribers to updates so they are notified in real-time.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.58 — 22 Jul 2019

iOS

  • We got down to business and defeated a layout issue on the Open Incidents screen.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • We got down to business and defeated this bug that would report timeline entries from web when it came via mobile.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.57 — 15 Jul 2019

iOS

  • We found some reports of a couple of crashes and took care of them, just for you.
  • Remember when we told you we fixed an issue where you'd tap a push notification for an incident and it wouldn't take you to that incident? We fixed it for real this time. Promise.
  • Did we mention that we now support multitasking on iPad? This isn't new for 5.57, but we're still excited about it!

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Doing some behind the scenes work for upcoming functionality. Stay tuned!

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.56 — 8 Jul 2019

iOS

  • Last week, we brought you changes to snooze until a given date (up to a week). This week, we bring for you the ability to snooze FOR (i'll show myself out) a given amount of days/hours (also up to a week).
  • iPad support is here! Enjoy a roomy split view or even multitask along with another app. Thanks Spencer for pushing this!

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Added configuration warnings to help you understand best practices when configuring your contact methods and notification rules.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.55 — 1 Jul 2019

iOS

  • You can snooze an incident for longer than 24 hours now (up to a week) by choosing Snooze Until.
  • Fixed an issue where you'd tap a push notification for an incident and it wouldn't take you to that incident.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Clarification on warnings about your notification rules.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.54 — 24 Jun 2019

iOS

  • The decline message from a declined responder request shows in the Timeline in Incident Details. It was missing before so you couldn't see if it was "can't, no Internet" vs. "I'm fine, I just don't want to".
  • More work going on behind the scenes for upcoming functionality.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • More work going on behind the scenes for upcoming functionality.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.53 — 17 Jun 2019

iOS

  • Removed the Add Status Update button for read-only users.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Gave a real shot in the arm to the performance of Add Responder for large accounts.
  • Added filtering escalation policies by tag to Add Responder.
  • Added a Try Now button to the login screen.
  • We'll load all your incident log entries now, not just the latest 100.
  • Fixed an issue with Do Not Disturb for the OnePlus 6's physical switch.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.52 — 10 Jun 2019

iOS

  • You can delete an override by tapping the override in the Schedule screen and selecting Delete (thanks Jenny!).
  • The Status Updates tab is now hidden for accounts without Modern Incident Response.
  • Spiffed up the rainbow logo just in time to celebrate Pride Month here at PagerDuty and worldwide!
  • Fixed the empty state for Open Incidents on iOS 11 devices. (No, it wasn't meant to be a piece of abstract art.)

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Pressing Back won't exit the app unless you're on a root screen (thanks Abdollah!)
  • You can delete an override by tapping the override in the Schedule screen and selecting Delete.
  • The Status Updates tab is now hidden for accounts without Modern Incident Response.
  • Various bugs and crashes fixed (but I'm out of room).

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.51 — 3 Jun 2019

iOS

  • Now you can filter escalation policies by tag while adding a responder, not just while reassigning.
  • Fixed a crash on the incidents list.
  • The Toronto Raptors are advancing to the NBA Finals for the first time in franchise history.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • An informational banner was added to the Add Status Update screen to let you know how many users and/or teams will be notified, as well as how many business services will be impacted.
  • Fixed a crash-on-launch bug for folks with spotty Internet.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.50 — 28 May 2019

iOS

  • If you're not sure what tags are associated with an escalation policy, you can now see the list of tags associated with an escalation policy
  • If you have a tendency to type the wrong key in your password, say no more. Our new intern Jenny has got you covered. Now you can toggle the password visibility if you're not sure if you just typed 'iluvshrek2' or 'iluvshrek3' because believe me, those are two very different opinions.
  • When you manually create an incident, the title and description fields will now span multiple lines, so you can see any long messages you might type. Thanks Jenny!

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments and/or Pagey fanmail.

Android

  • If you have a tendency to type the wrong key in your password, say no more. Our new intern, Santhu has got you covered. Now you can toggle the visibility if you're not sure what you typed!
    You can now see the list of tags associated with an escalation policy.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.comwith any comments and/or Pagey fanmail.

5.49 — 20 May 2019

iOS

  • If you tap the priority or duration of a disrupted business service in Visibility, it navigates you to that incident.
  • We sped up the networking behind adding a responder. Things should be much snappier now when you're browsing and searching the lists of users and escalation policies.
  • Fixed an issue where we treated alerts like incidents in the Incident Details. Alerts aren't incidents, and they don't like it when you treat them like incidents.
  • Fixed a crash on iPad when you tried to merge incidents.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments and/or Pagey fanmail.

Android

  • Fixed a bug where tags might not load when reassigning an incident to an escalation policy and filtering them by tag.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments and/or Pagey fanmail.

5.48 — 13 May 2019

iOS

  • Tapping on the author of a status update in Incident Details will take you to their profile.
  • When reassigning incidents you can now search for an Escalation Policy by any tags associated with it.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments and/or Pagey fanmail.

Android

  • When reassigning incidents you can now search for an Escalation Policy by any tags associated with it.
    Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments and/or Pagey fanmail.

5.47 — 8 May 2019

iOS
Spring is here, and baseball is back! What's new in 5.47:

  • The assignee now appears at the top of the Responders list in the Incident Details, and you can tap it to head straight to their profile! It's like a 5-4-3 double play on your phone.
  • Fixed a bug with overlapping text on the Reassign screen when you had bad Internet connectivity. It was the mobile equivalent of Tampa Bay putting four outfielders up against Justin Smoak – looks strange, and doesn't work either.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments or if you just wanna trash talk the Dodgers.

Android

  • See incident Status Updates, the subscriber list, and even send out new updates from a new tab on Incident Details. Keep stakeholders informed on the go.

Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments or again, if you just really wanna trash talk the Dodgers.

5.46.1 — 29 Apr 2019

iOS

  • Team information is here! Tap Teams and have a look at your teams' schedules, escalation policies, and members. There's no "I" in team, but there is "MEAT"!
  • Add users and/or teams as subscribers for Status Updates from the Incident Details Screen. (Requires Modern Incident Response.)
  • Fixed "the" bug for Monday-Sunday calendar users; thanks to everyone who reported it! Wednesday-Tuesday calendar functionality is probably broken, but nobody can prove it.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.46 — 29 Apr 2019

Android

  • Fixed some display issues in My On-Call Shifts to get you what you need to know more quickly.
  • Fixed an issue with some OnePlus devices where Override System Volume would not play sounds if the device was muted.

Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.45 — 23 Apr 2019

iOS

  • Tap a responder on Incident Details to jump to their profile.
  • Add a subscriber (user or team) to an incident (requires Modern Incident Response).
  • Send subscriber status updates directly from the app. This was in the last release but we wanted to see if anyone would notice first.
  • Invite users directly from the app, in the User list. Tap that little "+" button. (Only for Owner and Global Admin roles.)

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Bug fixes and performance improvements.

Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.44 — 16 Apr 2019

iOS

  • Quickly see which users have been added as responders (and their status) in the Incident Details view, along with their avatars, which are probably all grey silhouettes, so maybe I shouldn't advertise that part.
  • Squashed some bugs in schedules.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Unacknowledge an incident from the Incident Details screen.
  • Custom Actions should be more reliable on Resolved Incidents.

Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.43 — 8 Apr 2019

iOS

  • Due to a misunderstanding (between myself and the English language) the Apple Watch app was accidentally removed for owners of the original Apple Watch. It's back now, and we're sorry for the inconvenience.
  • Fixed a couple crashes WHICH I WILL NOT NAME SO AS TO DEPRIVE THEM OF THE SATISFACTION.
    Thanks for all the great feedback! We’re always looking for ways to improve the app and bring back lost functionality. Email support@pagerduty.com with any comments.

Android

  • A few tune-ups to our multi-select functionality from the last release.
  • Swiping incidents now changes colo(u)r to make you feel like The Thing Is Going To Happen when you let go.
    Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.42 — 2 Apr 2019

iOS

  • The redesigned My On-Call Shifts displays your upcoming and always-on-calls in a new easy-to-grok manner. Quickly navigate from an on-call to do an override, view the escalation policy, or the schedule.
  • View Status Updates on incidents, along with who's subscribed to the incidents. (Requires Modern Incident Response.)
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Multi-select is here! Long-press an incident to start multi-selecting. From there, ack, resolve, snooze, or merge some incidents.
  • Fixed a couple crashes here and there.
    Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.41 — 25 Mar 2019

iOS

  • If you have more than 100 log entries in the Timeline of an incident, we'll load 'em all. We won't even stop to think about it.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • We've revamped the "On-call Timeline" so much so that it's now called “My On-Call Shifts!” We've brought visual as well as usability updates that are in line with your feedback!
  • We've introduced the ability to customize how swiping works on Android. Go to "Settings"=>"Swipe Actions" to see how.
    Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.40 — 18 Mar 2019

iOS

No bugs in this kitchen but we have some improvements cooking. Thanks for reading our release notes! Here's a grilled cheese recipe from one of our own.

Ingredients

  • Two pieces of bread
  • American cheese
  • Butter

Directions

  1. Turn on stove to medium (DON'T burn yourself)
  2. Butter the pan (it's a CHEAT meal)
  3. Place both slices of bread ON pan until brown
  4. Flip one piece over (you don't need to go to COLLEGE for this)
  5. Place 1-2 slices of cheese on that piece
  6. Put other piece of bread on top
  7. Press down and cook until cheese is melted and that umami flavor comes out
  8. Enjoy a trip to Flavortown

Thanks for all the great feedback and ADMISSIONS of appreciation! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

Chandler the Product Manager: I need you to freshen up the app.
Me: Say no more fam

Thanks for all the great feedback! We're always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.39 — 11 Mar 2019

iOS

  • We fixed a bug with Single Sign-On, especially if you're not launching it from Safari. Try again!
  • We brought back the Tip of the Day on the Open Incidents screen so we can get ready to highlight some upcoming new functionality.
  • Fixed an issue where embedded charts with really, uhhh, non-conformant URLs would not render.
  • Restricted Access users should no longer see "Access Denied" warnings when viewing incidents. Unless you don't have an account anymore, in which case your access will still be denied. We can't fix that for you.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.38 — 6 Mar 2019

iOS

  • We spiffed up the incident list to make it more modern. When I say "we", I mean Spencer the intern. Say thanks to Spencer when you see him!
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • "On-Call Timeline" is now called "My On-Call Shifts". Changes are coming!
  • We reclaimed some empty space on Resolved Incidents if you aren't on any teams.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.37 — 25 Feb 2019

iOS

  • Improvements to the SSO process to make it more seamless.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Bug fixes
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.36 — 21 Feb 2019

iOS

  • We just added the feature every parent of triplets wishes they had – Bulk Snooze. Select multiple incidents by long-pressing an incident in the Open Incidents screen and then snooze 'em. How long is up to you, but you'd better have ants on a log ready when they wake up.
  • We fixed the menu in the top-right of Open Incidents to show the Select Incidents option at the right times. We suspect this might be why few people ever found it.
  • We found a few more "Incident not found" stragglers and rounded 'em up.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Bug fixes but no performance improvements this time around.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.35 — 15 Feb 2019

iOS

  • Version 5.35 is a special release just for you, Edmund! We've fixed the app icon so the top of the "p" and the top of the base of the "d" are properly aligned. (Once you pointed it out, we couldn't un-see it!)

Also, we're not gonna lie, bug fixes and performance improvements.

Thanks for all the great icon feedback! We’re always looking for ways to improve the app icon. Email support@pagerduty.com with any icon comments.

Android

  • We did a facelift on the empty incidents list. We hope you like it!

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.34 — 1 Feb 2019

iOS

  • The old set of tips that used to show when you have no incidents have been excised, and in its place a positive message has appeared.
  • If you've ever tapped a push notification for an incident assigned to you and gotten "Incident not found", well, we've found those incidents. You won't see that anymore.
  • Incidents you've acknowledged can now be unacknowledged in Incident Details, just like on the web.
  • Your avatar in the menu is now round, just like your head.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Fixed some small crashes.
  • Put up some scaffolding for some major renovations.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.33 — 31 Jan 2019

iOS

  • We've fixed a variety of issues related to Single Sign-On as well as better operation with Google Smart Lock. Should be smooth sailing from here on out.
  • More indication of loading progress with our patented three-hundred-sixty-degree spinner technology.
  • Thank you Jean from Schenectady who suggested we add "All Star" by Smash Mouth as a ringtone. Unfortunately we were not able to work out a licensing deal with Interscope, but we'll keep trying.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Users on Android 8.0+ can now choose PagerDuty ringtones directly in the System Settings. We will now link you to these settings from within our app.
  • Fixed an occasional crash when visiting Schedules
  • Added search to Schedules!
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.32 — 25 Jan 2019

iOS

  • We sped up the Resolved Incidents list for most accounts. If you aren’t getting a speed boost, don’t feel bad… we didn’t single you out! It’s just that you already had the faster behavior.
  • We replaced hyphens with en dashes (the em dash’s lesser-known partner) for ranges of things. If you’re a typography nerd or just someone of the most refined culture (adjusts bowtie) this is for you! Say thanks to Spencer when you see him.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • A few tweaks and pokes to keep things running in tip-top shape.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.31 — 16 Jan 2019

iOS

  • Another big revamp ("revamp" is an industry term meaning "reapply a vampire to") for the User screen. Now it reliably shows the user's on-call shifts for the next 14 days (in order!), instead of only the next shift per schedule. This is a big help for everyone, and the nocturnal in particular.
  • "On-Call Timeline" is now called "My On-Call Shifts", and there's a link to it in the User screen. Sorry, a button, not a link. It's all the same to your finger.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android
A few tweaks and pokes to keep things running in tip-top shape.
Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.30 — 9 Jan 2019

iOS
It's the first release of 2019! You probably knew that because we were all ready for 2018 to end. We're going to be releasing more frequent and smaller updates this year.

  • If you're a Team Responder (Legacy) on a team, and you're added as a responder for an incident from another team, you'll have the ability to Accept or Decline. It's funny because "Accept Decline" was my motto for 2018.
  • We replaced all of our app icons. Normally I wouldn't tell you this but I want you to know there were a lot of sizes. A lot.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Added good constraints and removed bad constraints on creating on-call overrides. Much better confirmation dialogs.
  • If you're a Team Responder (Legacy) on a team, and you're added as a responder for an incident from another team, you'll have the ability to Accept or Decline.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with comments.

5.29 — 12 Dec 2018

iOS
We're so excited by the response to the new Schedules feature, and we've heard your feedback and made some changes there and elsewhere:

  • Cleared up the confirmation message for overrides when you're overriding yourself (hey, no shame in it), or overriding past the end of a shift into the next shift.
  • Manually created incidents show who created them in the Timeline.
  • In the User screen, no more anxiety-inducing warnings about notification rules and contact methods while the data is loading. The anxiety induction is now saved for after the data is loaded!
  • Fixed the error banners that could appear when viewing an incident for a deleted service. (TIL you can delete a service! This product is full of delightful wonders.)
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android

  • Fixed a bug where Test Notifications sent from our website were silent on the device, or played the low-urgency sound. I think we are all agreed on the meaning of "Test Notification" now.
  • Cleared up the confirmation message for overrides when you're overriding yourself (hey, no shame in it), or overriding past the end of a shift into the next shift.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

5.28 — 14 Nov 2018:

iOS
Schedules have been completely revamped! Quickly see who's on call for your team's (or any) schedules. Flip through the past to see who was on call, or head to the future to see who's going to be on call later. You can even book an override while you're there.

A similar list is also available in the user screen. Tap an on call there to immediately jump to that schedule at that time.

Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments.

Android
Schedules have been completely revamped! Quickly see who's on call for any schedule. Flip through the past or future to see who was or will be on call, and even book an override in one place.

Push notifications are no longer treated as alarms.
Low-urgency notifications respect your in-app settings.
Non-incident notifications (on call handoffs, etc.) are no longer low-urgency.
Our apologies for the difficulties!

Thanks for all the great feedback! Email support@pagerduty.com with any comments.

5.26 — 03 Oct 2018

iOS
Our support for iOS 10 is being deprecated. As such, this is the last release devices on iOS 10 and below will receive. Rest assured, this release of the app will continue working for you should you remain on iOS 10.

For security reasons, this is also the last release for which we will allow insecure (plain HTTP) resource downloads (e.g. embedded images in incidents). To ensure your resources continue to appear in incidents, ensure you reference them by HTTPS.

What's New in Version 5.26:

  • Fixed the display of incidents created through the Jira integration.
  • Fixed the infamous bug (in certain circles, e.g. everyone who comes up to me and points it out) where you'd foreground the app and see "Request timed out".
  • If you are the assignee and a coordinated responder for an incident, you now see ACK instead of ACCEPT.
  • Fixed a strange bug where sections of the On-call Timeline would disappear after a few seconds.
  • The search bar when assigning an override to a user is no longer teeny-tiny and is now the average size among its peers.
  • Fixed a bug where you might look at a user to see their schedules and get an infinite "Loading..." message.

Android
What's New in Version 5.26:

  • Fixed the display of incidents created through the Jira integration.
  • If you are the assignee and a coordinated responder for an incident, you now see ACK instead of ACCEPT.
  • Miscellaneous other crashes and bugfixes.

5.25 — 12 Sep 2018

iOS
Introducing the new PagerDuty Visibility dashboard! See the operational status of your business services anytime, anywhere. When problems arise, see live performance indicators that quantify the real-time impact of incidents on customers and on the business. Available for Enterprise accounts and those with the PagerDuty Visibility add-on.

As well, we've taken care of the following:

  • Merge multiple open incidents together by selecting them (long-press the first incident or choose Select Incidents), pick 'em all, then Change, then Merge.
  • Fixed a funky iPhone X bug where the incident action buttons would appear in the unsafe area. You're safe now.
  • Fixed a crash here and there, applied another coat of wax.

Android
Introducing the new PagerDuty Visibility dashboard! See the operational status of your business services anytime, anywhere. When problems arise, see live performance indicators that quantify the real-time impact of incidents on customers and on the business. Available for Enterprise accounts and those with the PagerDuty Visibility add-on.

5.24 — 22 Aug 2018

iOS

  • Phone numbers, URLs, and email addresses are now tappable in the expanded status updates screen for events in the Incident Timeline, just like in the summary.
  • Fixed a crash on the login screen.

Android

  • Addressed various crashes and odd behaviors.

5.23 — 01 Aug 2018

iOS

  • (Improvement) Replace “0” or “1” with “False” or “True” for custom incident properties
  • (Bug) Fixed an issue where the app would crash when you tried to Resolve All incidents while Live Updating was enabled

Android

  • (Bug) Fixed an Oreo issue where the notification sound wouldn’t end when you tapped the notification
  • (Bug) Fixed a bug where the notification sound would play even when you didn’t give our app priority in Do Not Disturb
  • (Bug) Fixed a problem where some Android phones were unable to login to the app

5.22 — 07 July 2018

iOS
What's New in Version 5.22, with handy Release Notes Translation Guide:

  • Bug fixes => I fixed more bugs than I caused. Probably.
  • Performance improvements => no code changes but I think the new Swift compiler will speed things up.
  • Lots of work behind the scenes => ... on a different project.
  • Addressed some crashes => we wrote them up in JIRA.
  • Visual improvements => I moved some plants around in my work area.
  • Fixed a crash in Open Incidents while Live Updating is enabled => we actually fixed this.

Android
What’s New in Version 5.22:

  • Lots of work going on behind the scenes for new features. Stay tuned!

5.21 — 20 Jun 2018

iOS
What's New in Version 5.21:

  • Support for Universal Links! Links to incidents, escalation policies, and users that you tap from Safari, Mail, and Messages will now open in the PagerDuty app.**
  • Improved navigation for VoiceOver users in some screens for improved accessibility.
  • Fixed a crash when swiping an incident to Snooze, Acknowledge, or Resolve (under very specific conditions).
  • Lots and lots of work going on under the hood for a new feature that'll make your on-call life easier.
    ** Despite the optimistic name, Universal Links are currently only supported on Earth.

Android
What’s New in Version 5.21:

  • Fixed a crash and some bugs.

5.20 — 30 May 2018

iOS
This special Moana Soundtrack Edition of the release notes for version 5.20 are brought to you courtesy of Lin-Manuel Miranda, Repeat All, and I guess my boss, who doesn't review these before I submit them anymore. She doesn't realize HOW FAR I'LL GO.

  • Introducing enhanced incident-wrangling abilities with Priority! (Only available to users on Basic and above pricing plans.)
    • Create, edit and sort Incidents by Priority.
    • Incident Priority now displays in push notifications.
    • Incident Details enhancements now include one-click URLs and phone numbers!
  • Users and decapods (look it up!) in the Observer role now have a "Mine" tab in Open Incidents. We're always trying to bring the most relevant information to WHERE YOU ARE.
  • Lots of behind-the-scenes work going on for a SHINY new feature coming later this year. Early-access testers, you KNOW WHO YOU ARE!
  • We've stripped down the size of the app for this update. What can we say except YOU'RE WELCOME?
  • Some smaller bugs are fixed too, for smoother sailing. WE KNOW THE WAY to find 'em and squash 'em!

Thanks for all the great feedback! We’re always looking for ways to improve the app to be THE ROCK you rely on.

Android
What’s New in Version 5.20:

Priority! Create, edit and sort incidents by Priority on Basic (and above) pricing accounts.
Users in the Observer role now have a Mine tab on Open Incidents.
Fixed a bug that wasn't putting your device back into Do Not Disturb mode after overriding volume.
Sped up the Service selection for creating a new incident.

5.19 — 09 May 2018

iOS
We crunched a lot of bugs this time around. Our shoes are a mess. Think of this like "PagerDuty Service Pack 1". What’s New in Version 5.19:

  • 1Password integration! Forget all of your PagerDuty passwords with confidence!
  • We sped up the schedule list and service selection. What will you do with all the extra time?
  • Fixed a bug where you search for a service and pick one and it enters a different one. This happened just often enough to make you think you were going crazy but not often enough to be reported.
  • The On-Call Selfie button has been removed. We still want to see your on-call selfies, just... y'know... from someone else's app.
  • Fixed a bug when you search for a user and pick them and then you're still picking a user and you're like what even?
  • Fixed a bug where the priority labels disappeared while multi-selecting incidents.
  • Fixed a bug where (seriously) you turn your phone upside down and then right-side up and then the Open Incidents is empty. You can imagine how hard this was to diagnose.
  • Lots of work under the hood for upcoming features. IT'S UNDER THE HOOD! Please stop peeking under the hood.
    Thanks for all the great feedback! We’re always looking for ways to improve the app. Email support@pagerduty.com with any comments. We won't bug you while you're using the app to give us a rating, but since you're here, in the App Store, giving this a read, we'd appreciate your rating!

Today's rejected app suggestion comes from Jared in Tulsa, OK: "plz add a cat hairball ringtone". Thanks for your suggestion, Jared, but my cat has enough hairballs that this wouldn't even wake me up.

Android
What’s New in Version 5.19:

  • Lots and lots of fixes to bugs reported by our users.
  • Serious performance improvements!
  • Lots of work under the hood for upcoming features.

5.18 — 18 Apr 2018

iOS
Spring is in the air (several states and provinces excluded), and baseball is back! What could make life better, but a new PagerDuty release? What’s New in Version 5.18:

  • Added a Force Touch shortcut to the app to create a new incident. Push hard on the icon (but not too hard, just kinda hard, like you're popping bubble wrap) to initiate.
  • Fixed a couple small issues relating to scrolling and Live Updating. Honestly, the details would bore you.
  • Setting "Mute Sound" on low-urgency notifications (available on eligible plans – contact sales@pagerduty.com to upgrade your plan) actually mutes the sound when the app is in the background. Since the PagerDuty app is usually in the background, this is great news. If your PagerDuty app is usually in the foreground, we're flattered.
  • Users on plans without separate high- and low-urgency notification rules can now see their notification rules and add or delete them in the app!
  • Fixed an issue displaying an empty space for the priority on incidents when some had priorities and some didn't (available on eligible plans).

Android
What’s New in Version 5.18:

  • Fixed some crashes.
  • Log entries for reassigning incidents now show who reassigned it.
  • Various other tweaks 'n' stuff.

5.17 — 28 Mar 2018

iOS
What’s New in Version 5.17:

  • Some things are just better live: music, the musical Grease, sports (not baseball or curling)... and now PagerDuty! The Open Incidents list and Incident Details refresh themselves with space-age Live Updating technology. No more pulling to refresh! (Very minimal data is used, and you can turn off Live Updating in the Settings screen.)
  • Phone numbers and URLs in responder requests and notes in the incident timeline are now tappable (and long-pressable for more options).
  • Fixed a bug when searching Schedules where you couldn't pick a schedule. This is gonna do wonders for Schedules' sense of self-worth.

Android
What’s New in Version 5.17:
Some things are just better live: music, the musical Grease, sports (not baseball or curling)... and now PagerDuty! The Open Incidents list and Incident Details refresh themselves with space-age Live Updating technology. No more pulling to refresh! (Very minimal data is used, and you can turn off Live Updating in the Settings screen.)

5.16 — 07 Mar 2018

iOS
What’s New in Version 5.16:
My project manager: "So what do we announce for this new release?"
Me: "Uh, well, nothing in particular, we did a lot of cleaning up."
My project manager: "Sure, I get that, but what did you DO for the past three weeks?"
Me: "Would you accept 'bug fixes and performance improvements'?"
My project manager: "NO"
Me: "Okay, I promise I won't put that."

Android
What’s New in Version 5.16:

  • Bug fixes and improvements

5.15 — 02 Feb 2018

iOS
What’s New in Version 5.15:

  • Low-urgency notification rules are now separated from high-urgency notification rules! You can edit your low-urgency rules in your profile, located in the side menu. (Low-urgency rules not available on Lite packages.)
  • As we mentioned in our last release notes, iOS 9 is now deprecated. If you can read this, you must have upgraded!
  • Fixed a bug where there were two buttons with identical functionality in the Search bar. We've consolidated down to one to avoid any confusion between the two. This is a 50% reduction in buttons and the savings will be reflected in the price of our app in the App Store.
  • We chopped out some extra padding here and there, which is the opposite of what you should do if you play hockey or football.

Android
What’s New in Version 5.15:

  • Native login is finally here! Login directly through the app, not through a web page in the app. Compatible with most password managers. (No offense to the web, you've been great. You really have.)
  • Low-urgency notification rules are now separated from high-urgency notification rules! You can edit your low-urgency rules in your profile, located in the side menu. (Low-urgency rules not available on Lite packages.)

5.14 — 24 Jan 2018

iOS
This will be the last release supporting iOS 9. If you're a steadfast iOS 9 user, that's okay, this version of the app will continue working for you for a long time still, but no further updates will be delivered to your device. This means we can more easily support newer iOS features.

What's New in Version 5.14:

  • Improvement to the SSO login screen. It's now more clear that you're entering the subdomain, and we supply the domain. We're cool like that.
  • Clarification about the length allowed for a responder message. If your message was going to be truncated for SMS, you'd want to know, right? We would.

Android
What's new in 5.14:

  • Incidents with conference bridges now show the number more prominently, and dial the number in-app so that the extension works. You will be asked for dialing permission the first time you use this.
  • Clarification about the length allowed for a custom responder message.
  • Some UI polish.

5.13 — 03 Jan 2018

iOS
What's New in Version 5.13:

  • Select multiple incidents by long-pressing an incident in the Open Incidents list, or through the "..." menu, then acknowledge or resolve them. I'm not going to tell you what to do but the long press is way more satisfying.

Android
What's New in Version 5.13:

  • Fixed a bug where when a user receives status update link via SMS, clicking that link redirects them to a blank page within the PD app instead of the status page of the incident.

Mobile Release Notes


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.