Create new Statuspage updates using the Jeli Slackbot.
Update Status page during an incident.
Requirements
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Availability
Jeli is available to customers with a standalone Jeli plan, or if they are on the Enterprise Incident Management or Enterprise Customer Service Ops plans. For customers who have Jeli as part of their pricing plan, all users (regardless of user role) will have access to Jeli. Please contact our Sales Team to upgrade to an account plan with Jeli.
At this time, Jeli is not available for accounts in the EU service region (i.e., https://subdomain.eu.pagerduty.com).
To Configure the Integration
In Jeli
Admin permissions are required to manage Jeli Integrations. To add someone as an admin, visit User Access Management Settings in the Jeli web app.
Users may make further updates to Statuspage incidents as incidents develop.
Integration Walkthrough
In Statuspage
Select your avatar in the bottom left of the screen, and select API Info. Record your desired Page ID, as it is needed for a later step.
Follow Atlassian's documentation to create an API key. Keep this token in a safe place, as it is needed for a later step.
In Jeli
In Jeli, navigate to SettingsIntegrations and click Connect Statuspage.
Enter your configuration details:
Page ID: The unique ID for the Statuspage you would like to update with Jeli.
API Key: The API key generated from Statuspage.
Click Connect Page.
Enter Statuspage Page ID and API key
Statuspage | Jeli Integration User Guide
Create a Statuspage Incident
After configuring the integration, enter the command /jeli statuspage in Slack to create a Statuspage incident. Enter the following:
Name
Incident Status
Impact
Message
Deliver Notifications (select yes or no)
When you run the command /jeli statuspage in Slack, fields will be populated with information from your Jeli incident. Please see Statuspage documentation for more information about each field.
Create a Statuspage incident in Slack
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Incident Creation
After creating a Statuspage incident, the integration will post an update in the incident's Slack channel. This information is also included after running the /jeli overview command and any incident updates that are sent to broadcast channels.
Statuspage incident created
Review your Statuspage, too, to see that your incident has been created.
Statuspage incident
Specify Impacted Components
You may also optionally specify which components on your Statuspage you would like to mark as affected by this incident. For each component, you can set the component status:
Operational
Under maintenance
Degraded performance
Partial outage
Major outage
Affected components
Update a Statuspage Incident
After you have created a Statuspage incident, run the command /jeli statuspage in Slack again to make subsequent incident updates.
Uninstall the Statuspage | Jeli Integration
In the Jeli web app, navigate to SettingsIntegrations and scroll to the section Statuspage.
Click Disconnect Page.
Disconnect Statuspage
FAQ
Can I manage Statuspage incident that were created outside this integration?
This integration can only manage Statuspage incidents that were created using the /jeli statuspage command.
