Legacy Event Intelligence was an add-on that was priced per user license and came with a limited feature set. This product is still available to existing Event Intelligence customers, but has not been available to new customers since April 11, 2023.

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PagerDuty AIOps

PagerDuty AIOps is the next generation of Event Intelligence. It is priced by event consumption and it has an expanded feature set. Legacy Event Intelligence users may continue using Event Intelligence, or migrate to PagerDuty AIOps.

Legacy Event Intelligence Features

Legacy Event Intelligence shares features that have been moved to PagerDuty AIOps. These features include:

• Intelligent Alert Grouping
• Content-Based Alert Grouping
• Time-Based Alert Grouping
• Auto-Pause Incident Notifications
• Past Incidents
• Related Incidents
• Outlier Incident
• Probable Origin
• Change Events
• Event Orchestration
• PagerDuty Automation Actions
• Visibility Console

The features above will still be maintained, but Legacy Event Intelligence users will not receive new features or updates. Updates will apply to PagerDuty AIOps only. Please contact our Sales team about migrating to PagerDuty AIOps.