Introduction

Overview of the PagerDuty platform and where to get help

What is PagerDuty?

Through its SaaS-based platform, PagerDuty empowers developers, DevOps, IT operations and business leaders to prevent and resolve business-impacting incidents for exceptional customer experience. When revenue and brand reputation depends on customer satisfaction, PagerDuty arms organizations with the insight to proactively manage events that may impact customers across their IT environment. With hundreds of native integrations, on-call scheduling and escalations, machine learning, business-wide response orchestration, analytics, and much more, PagerDuty gets the right data in the hands of the right people in real time, every time.

Get Help

Pagey Chatbot

Our chatbot “Pagey” is powered by natural language processing, and is ready to answer your questions or connect you with our Technical Support team. Start a conversation with Pagey in the PagerDuty web app by clicking the chat bubble in the lower right hand corner.

PagerDuty Commons

Connect with talented users and find innovative ways to expand the power of PagerDuty. Ask questions, find answers or create your own support group. The answers are out there, and we are here to help.

Join the Community

Contact Technical Support

Our Technical Support team is available to help:

[email protected]

PagerDuty University

Take bite-sized, on-demand eLearning courses, sign up for live webinar trainings, or get certified.

Access PagerDuty University

Twitter/X

This is our general-purpose account. Follow it to educate yourself about our service, find out about blog posts and use cases, and discover how we can help you do your job better.

Status Page

Our company status page contains the most up-to-date information about incidents and affected product areas. You can subscribe to our status page to receive notifications about disruptions.

View current status