Not every alert should be an incident. PagerDuty’s noise reduction capabilities—part of PagerDuty AIOps—leverage data science and machine learning to limit system noise and reduce alert fatigue. This means fewer incidents and interruptions for on-call responders, richer context around the incidents that do trigger, and lower resolution times.

You can access the Noise Reduction homepage in the PagerDuty web app by navigating to AIOps Noise Reduction. Here you'll see an overview noise reduction features:

• Alert Grouping
• Auto-Pause Incident Notifications

Users can create or edit settings seamlessly from this central page.

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Availability

This feature is available with our PagerDuty AIOps add-on. If you would like to sign up for a trial of PagerDuty AIOps features, please read PagerDuty AIOps Trials.

Alert Grouping

Alert Grouping groups alerts into an incident on a service, using different techniques or types of alert grouping. Global Alert Grouping allows users to expand the scoping of alert grouping by configuring a setting that will apply alert grouping across multiple services.

Auto-Pause Incident Notifications

Auto-Pause Incident Notifications automatically notifications for transient alerts which are alerts that typically auto-resolve on their own, therefore giving time for them to resolve before distracting responders.