PagerDuty can notify users via push notification when various incident lifecycle events occur.

Push Notification Content

Scenario	Body
An incident triggers and notifies the on-call user	“ALRT `[incident number]` on `[service name]` `[incident title]`”
A user is added as a responder to a new incident	“PagerDuty `[incident number]` (`[user]`): Please help with "[`[incident number]`] `[incident title]`"
A user is added as a responder to an existing incident	"`[user]` requested your response. `[custom message]`"
A user receives a Status Update to an incident that they are assigned or subscribed to	"`[user]` has published an update to incident `[incident number]`: `[custom message]`"
A user is about to go on call (On-Call Handoff Notification)	"Went on call on `[date and time]` for escalation policy `[escalation policy]` (Level `X` - `[schedule name]`)."

Push Notification Example

Here is an example of a PagerDuty push notification: