Amazon EventBridge Integration Guide | PagerDuty

Integration Guide for Amazon EventBridge

Amazon EventBridge + PagerDuty Benefits

  • Amazon EventBridge allows teams to easily create event-driven workflows that connect native AWS services with third-party SaaS solutions like PagerDuty.
  • With Amazon EventBridge, PagerDuty customers are able to leverage the full breadth of AWS-supported integrations and functionality.

How it Works

  • When a PagerDuty incident is created or updated, an event or webhook can be sent to notify a designated Event Source in your AWS Account and Region.
  • You can create an Event Bus to retrieve these notifications and deliver them to an AWS target such as Lambda to run a specific function, workflow, SNS topic for another notification delivery, etc.

Requirements

  • In AWS: For each account that you would like to integrate with PagerDuty, obtain the AWS Account ID(s) from your AWS Account Administrator.
  • In PagerDuty: This integration requires a Manager, Admin, Global Admin or Account Owner base role to configure. If you're not sure what role you have, or if you need your permissions adjusted, visit our sections on Checking Your User Role or Changing User Roles.

Integration Walkthrough

In PagerDuty

You can integrate Amazon EventBridge from any of your PagerDuty services to your AWS Account(s). This is beneficial for creating an incident-driven workflow with AWS supported integrations and partners.

  1. From the Configuration menu, select Services.
  2. Click the name of the service that you would like to integrate with Amazon EventBridge.
  3. Select the Integrations tab. Under Extensions, click the green New Extension button.
  1. In the Extension Type dropdown, select Amazon EventBridge. The following dialog will pop up, click Open Amazon EventBridge Page.
  1. On the Amazon EventBridge Configuration Dashboard, click the Add Service button.
  1. Provide the AWS Account ID and AWS Region where you would like PagerDuty webhooks to be delivered. In terms of the AWS Region, for example, if the Lambda functions you want to target exist in us-west-1, please select N. California.
  2. In the Event Source Name field, enter a name that will be identifiable when it's received in Amazon EventBridge. There are different naming schemes that you can follow. To start, PagerDuty will automatically prepend your PagerDuty subdomain to this Event Source Name. The full Partner Event Source name will follow this format:

aws.partner/pagerduty.com/{pagerduty-subdomain}-{eventSourceName}

It is a good practice to label your Event Source Name such that the PagerDuty Technical Service sending incident webhooks is easily identifiable by the appropriate teams with access.

  1. Select the same Service that you selected in step 2, above. The incidents created on this service will send updates to the specified AWS Account ID and Region specified above. Click Create to save.
  2. After creation, the Amazon EventBridge Configuration Dashboard will display the newly created extension that will send incident-related information to the specified AWS Account ID and Region. Keep this page up for reference as you continue to the next section.

In the AWS Console

To complete configuration, you will need to create an Event Bus in the AWS Console to receive incident information from PagerDuty.

  1. Navigate to the Partner Event Sources page.
  2. Change the AWS Region to the one specified on the Amazon EventBridge Configuration Dashboard (Step 9 of In PagerDuty, above).
  3. Search and select the Partner Event Name specified as the Event Source Name on the Amazon EventBridge Configuration Dashboard (Step 9 of In PagerDuty, above). Next, click Associate with event bus in the top right.
  1. On the next screen, click Associate.
  1. Next, click Rules in the left hand menu, select the Event Bus you just associated, and click Create rule.
  1. On the next screen, specify the following information:

    • Rule name: A name that can be easily identified.
    • Description: Description of the rule, pattern and target(s).
    • Event Pattern: PagerDuty will send the Detail-Type of "PagerDuty Webhook".
      {"detail-type":["PagerDuty Webhook"]}
    • Event Bus: Select the Partner Event Bus you associated previously in step 4.
    • Select Target(s): Select what you would like to happen once an event matching the Event Pattern. (E.g., executing a specific Lambda function.)

Click Add Target to complete the integration.

FAQ

Can you configure the same service to send events to different AWS Accounts?

Yes, you can follow the steps above again, entering different AWS Account IDs and Regions for the same service.

When configuring the Rule Pattern in AWS, what does the typical event look like coming out of PagerDuty?

PagerDuty can send 9 different types of events (or webhooks) to the Partner Event Source for the service(s) you have EventBridge configured. You can build the Event Pattern in AWS to look for specific values based on the following format:

{
  "version": "0",
  "id": "f1420bc9-aca1-dc6b-7cb1-65bbdbd96e89",
  "detail-type": "PagerDuty Webhook",
  "source": "aws.partner/pagerduty.com/example-pdwpsandbox",
  "account": "999999999999",
  "time": "2019-07-12T23:30:39Z",
  "region": "us-west-1",
  "resources": [
    "pagerduty"
  ],
  "detail": {
    "event": "incident.acknowledge",
    "log_entries": [
      {
        "id": "R01VZ6VKNDJ0CJHSW30OHVHMQV",
        "type": "acknowledge_log_entry",
        "summary": "Acknowledged by Pagey the Pager",
        "self": "https://api.pagerduty.com/log_entries/R01VZ6VKNDJ0CJHSW30OHVHMQV",
        "html_url": null,
        "created_at": "2019-07-12T23:30:33Z",
        "agent": {
          "id": "PHLAIIG",
          "type": "user_reference",
          "summary": "Pagey the Pager",
          "self": "https://api.pagerduty.com/users/PHLAIIG",
          "html_url": "https://example.pagerduty.com/users/PHLAIIG"
        },
        "channel": {
          "type": "website",
          "details_omitted": false
        },
        "service": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "incident": {
          "id": "P8E12U3",
          "type": "incident_reference",
          "summary": "[#2618] Taco Shells",
          "self": "https://api.pagerduty.com/incidents/P8E12U3",
          "html_url": "https://example.pagerduty.com/incidents/P8E12U3"
        },
        "teams": [],
        "contexts": [],
        "acknowledgement_timeout": 600,
        "event_details": {}
      }
    ],
    "webhook": {
      "endpoint_url": null,
      "name": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "description": null,
      "webhook_object": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "config": {},
      "outbound_integration": {
        "id": "PF8FPF1",
        "type": "outbound_integration_reference",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/outbound_integrations/PF8FPF1",
        "html_url": null
      },
      "accounts_addon": {
        "id": "PH4YM53",
        "addon_id": "PXFR4L8",
        "name": "Amazon EventBridge",
        "version": "0.0.1",
        "location": "extension",
        "key": "com.pagerduty.amazon_bridge",
        "url": "https://{pagerduty}/integration-eventbridge-ui?accountsAddonId={accountsAddon.id}",
        "description": "Deliver webhooks to Amazon EventBridge",
        "help_url": "",
        "config": {},
        "type": "accounts_addon",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/accounts_addons/PH4YM53",
        "html_url": "https://example.pagerduty.com/accounts_addons/PH4YM53"
      },
      "id": "P7X0R2I",
      "type": "webhook",
      "summary": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "self": "https://api.pagerduty.com/webhooks/P7X0R2I",
      "html_url": null
    },
    "incident": {
      "incident_number": 2618,
      "title": "Taco Shells",
      "description": "Taco Shells",
      "created_at": "2019-07-12T23:26:41Z",
      "status": "acknowledged",
      "incident_key": "4338c648a3614c0ea46b534344f73b10",
      "service": {
        "id": "P6MZ15N",
        "name": "pd sandbox eventbridge",
        "description": null,
        "created_at": "2019-07-12T15:36:28Z",
        "status": "critical",
        "teams": [],
        "alert_creation": "create_alerts_and_incidents",
        "addons": [],
        "scheduled_actions": [],
        "support_hours": null,
        "last_incident_timestamp": "2019-07-12T23:26:41Z",
        "escalation_policy": {
          "id": "PYIM1C5",
          "type": "escalation_policy_reference",
          "summary": "Default",
          "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
          "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
        },
        "incident_urgency_rule": {
          "type": "constant",
          "urgency": "high"
        },
        "acknowledgement_timeout": 600,
        "auto_resolve_timeout": null,
        "alert_grouping": null,
        "alert_grouping_timeout": null,
        "integrations": [],
        "metadata": {
          "conference_number": "",
          "conference_url": ""
        },
        "response_play": null,
        "type": "service",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "assignments": [
        {
          "at": "2019-07-12T23:30:33Z",
          "assignee": {
            "id": "PHLAIIG",
            "type": "user_reference",
            "summary": "Pagey the Pager",
            "self": "https://api.pagerduty.com/users/PHLAIIG",
            "html_url": "https://example.pagerduty.com/users/PHLAIIG"
          }
        }
      ],
      "last_status_change_at": "2019-07-12T23:30:33Z",
      "first_trigger_log_entry": {
        "id": "RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "type": "trigger_log_entry_reference",
        "summary": "Triggered through the website",
        "self": "https://api.pagerduty.com/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "html_url": "https://example.pagerduty.com/incidents/P8E12U3/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3"
      },
      "alert_counts": {
        "all": 0,
        "triggered": 0,
        "resolved": 0
      },
      "is_mergeable": true,
      "escalation_policy": {
        "id": "PYIM1C5",
        "type": "escalation_policy_reference",
        "summary": "Default",
        "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
        "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
      },
      "teams": [],
      "impacted_services": [
        {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        }
      ],
      "pending_actions": [
        {
          "type": "unacknowledge",
          "at": "2019-07-12T23:40:33Z"
        }
      ],
      "acknowledgements": [
        {
          "at": "2019-07-12T23:30:33Z",
          "acknowledger": {
            "id": "PHLAIIG",
            "type": "user_reference",
            "summary": "Pagey the Pager",
            "self": "https://api.pagerduty.com/users/PHLAIIG",
            "html_url": "https://example.pagerduty.com/users/PHLAIIG"
          }
        }
      ],
      "basic_alert_grouping": null,
      "alert_grouping": null,
      "last_status_change_by": {
        "id": "PHLAIIG",
        "type": "user_reference",
        "summary": "Pagey the Pager",
        "self": "https://api.pagerduty.com/users/PHLAIIG",
        "html_url": "https://example.pagerduty.com/users/PHLAIIG"
      },
      "metadata": {},
      "external_references": [],
      "priority": null,
      "incidents_responders": [],
      "responder_requests": [],
      "subscriber_requests": [],
      "urgency": "high",
      "id": "P8E12U3",
      "type": "incident",
      "summary": "[#2618] Taco Shells",
      "self": "https://api.pagerduty.com/incidents/P8E12U3",
      "html_url": "https://example.pagerduty.com/incidents/P8E12U3",
      "alerts": []
    },
    "id": "0c282730-a4fd-11e9-8326-0a5ff7c88466",
    "created_on": "2019-07-12T23:30:33Z",
    "account_features": {
      "response_automation": true
    }
  }
}
{
  "version": "0",
  "id": "9ed903a2-e6ba-ad1d-3017-39099d80ab85",
  "detail-type": "PagerDuty Webhook",
  "source": "aws.partner/pagerduty.com/example-pdwpsandbox",
  "account": "999999999999",
  "time": "2019-07-12T23:29:11Z",
  "region": "us-west-1",
  "resources": [
    "pagerduty"
  ],
  "detail": {
    "event": "incident.annotate",
    "log_entries": [
      {
        "id": "RPXWOZF8SFUEZB295YOQ5BPHF4",
        "type": "annotate_log_entry",
        "summary": "Note added by Pagey the Pager",
        "self": "https://api.pagerduty.com/log_entries/RPXWOZF8SFUEZB295YOQ5BPHF4",
        "html_url": null,
        "created_at": "2019-07-12T16:29:07-07:00",
        "agent": {
          "id": "PHLAIIG",
          "type": "user_reference",
          "summary": "Pagey the Pager",
          "self": "https://api.pagerduty.com/users/PHLAIIG",
          "html_url": "https://example.pagerduty.com/users/PHLAIIG"
        },
        "channel": {
          "type": "note",
          "summary": "More Cheese Please",
          "content": "More Cheese Please",
          "details_omitted": false
        },
        "service": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "incident": {
          "id": "P8E12U3",
          "type": "incident_reference",
          "summary": "[#2618] Taco Shells",
          "self": "https://api.pagerduty.com/incidents/P8E12U3",
          "html_url": "https://example.pagerduty.com/incidents/P8E12U3"
        },
        "teams": [],
        "contexts": []
      }
    ],
    "webhook": {
      "endpoint_url": null,
      "name": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "description": null,
      "webhook_object": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "config": {},
      "outbound_integration": {
        "id": "PF8FPF1",
        "type": "outbound_integration_reference",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/outbound_integrations/PF8FPF1",
        "html_url": null
      },
      "accounts_addon": {
        "id": "PH4YM53",
        "addon_id": "PXFR4L8",
        "name": "Amazon EventBridge",
        "version": "0.0.1",
        "location": "extension",
        "key": "com.pagerduty.amazon_bridge",
        "url": "https://{pagerduty}/integration-eventbridge-ui?accountsAddonId={accountsAddon.id}",
        "description": "Deliver webhooks to Amazon EventBridge",
        "help_url": "",
        "config": {},
        "type": "accounts_addon",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/accounts_addons/PH4YM53",
        "html_url": "https://example.pagerduty.com/accounts_addons/PH4YM53"
      },
      "id": "P7X0R2I",
      "type": "webhook",
      "summary": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "self": "https://api.pagerduty.com/webhooks/P7X0R2I",
      "html_url": null
    },
    "incident": {
      "incident_number": 2618,
      "title": "Taco Shells",
      "description": "Taco Shells",
      "created_at": "2019-07-12T23:26:41Z",
      "status": "triggered",
      "incident_key": "4338c648a3614c0ea46b534344f73b10",
      "service": {
        "id": "P6MZ15N",
        "name": "pd sandbox eventbridge",
        "description": null,
        "created_at": "2019-07-12T08:36:28-07:00",
        "status": "critical",
        "teams": [],
        "alert_creation": "create_alerts_and_incidents",
        "addons": [],
        "scheduled_actions": [],
        "support_hours": null,
        "last_incident_timestamp": "2019-07-12T16:26:41-07:00",
        "escalation_policy": {
          "id": "PYIM1C5",
          "type": "escalation_policy_reference",
          "summary": "Default",
          "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
          "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
        },
        "incident_urgency_rule": {
          "type": "constant",
          "urgency": "high"
        },
        "acknowledgement_timeout": null,
        "auto_resolve_timeout": null,
        "alert_grouping": null,
        "alert_grouping_timeout": null,
        "integrations": [],
        "metadata": {},
        "response_play": null,
        "type": "service",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "assignments": [
        {
          "at": "2019-07-12T23:26:42Z",
          "assignee": {
            "id": "PBYY5X7",
            "type": "user_reference",
            "summary": "Anna Marie",
            "self": "https://api.pagerduty.com/users/PBYY5X7",
            "html_url": "https://example.pagerduty.com/users/PBYY5X7"
          }
        }
      ],
      "last_status_change_at": "2019-07-12T23:26:41Z",
      "first_trigger_log_entry": {
        "id": "RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "type": "trigger_log_entry_reference",
        "summary": "Triggered through the website",
        "self": "https://api.pagerduty.com/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "html_url": "https://example.pagerduty.com/incidents/P8E12U3/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3"
      },
      "alert_counts": {
        "all": 0,
        "triggered": 0,
        "resolved": 0
      },
      "is_mergeable": true,
      "escalation_policy": {
        "id": "PYIM1C5",
        "type": "escalation_policy_reference",
        "summary": "Default",
        "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
        "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
      },
      "teams": [],
      "impacted_services": [
        {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        }
      ],
      "pending_actions": [],
      "acknowledgements": [],
      "basic_alert_grouping": null,
      "alert_grouping": null,
      "last_status_change_by": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "metadata": {},
      "external_references": [],
      "priority": null,
      "incidents_responders": [],
      "responder_requests": [],
      "subscriber_requests": [],
      "urgency": "high",
      "id": "P8E12U3",
      "type": "incident",
      "summary": "[#2618] Taco Shells",
      "self": "https://api.pagerduty.com/incidents/P8E12U3",
      "html_url": "https://example.pagerduty.com/incidents/P8E12U3",
      "alerts": []
    },
    "id": "d8817f30-a4fc-11e9-b635-0249c42ac030",
    "created_on": "2019-07-12T23:29:07Z",
    "account_features": {
      "response_automation": true
    }
  }
}
{
  "version": "0",
  "id": "137ee981-3976-e3c4-f12a-4ba59a40dc08",
  "detail-type": "PagerDuty Webhook",
  "source": "aws.partner/pagerduty.com/example-pdwpsandbox",
  "account": "999999999999",
  "time": "2019-07-12T23:30:35Z",
  "region": "us-west-1",
  "resources": [
    "pagerduty"
  ],
  "detail": {
    "event": "incident.assign",
    "log_entries": [
      {
        "id": "R26TJS87SQC937OAWL4EC8ERPE",
        "type": "assign_log_entry",
        "summary": "Assigned to Pagey the Pager",
        "self": "https://api.pagerduty.com/log_entries/R26TJS87SQC937OAWL4EC8ERPE",
        "html_url": null,
        "created_at": "2019-07-12T23:30:33Z",
        "agent": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "channel": {
          "type": "auto",
          "details_omitted": false
        },
        "service": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "incident": {
          "id": "P8E12U3",
          "type": "incident_reference",
          "summary": "[#2618] Taco Shells",
          "self": "https://api.pagerduty.com/incidents/P8E12U3",
          "html_url": "https://example.pagerduty.com/incidents/P8E12U3"
        },
        "teams": [],
        "contexts": [],
        "assignees": [
          {
            "id": "PHLAIIG",
            "type": "user_reference",
            "summary": "Pagey the Pager",
            "self": "https://api.pagerduty.com/users/PHLAIIG",
            "html_url": "https://example.pagerduty.com/users/PHLAIIG"
          }
        ]
      }
    ],
    "webhook": {
      "endpoint_url": null,
      "name": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "description": null,
      "webhook_object": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "config": {},
      "outbound_integration": {
        "id": "PF8FPF1",
        "type": "outbound_integration_reference",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/outbound_integrations/PF8FPF1",
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        "html_url": "https://example.pagerduty.com/incidents/P8E12U3/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3"
      },
      "alert_counts": {
        "all": 0,
        "triggered": 0,
        "resolved": 0
      },
      "is_mergeable": true,
      "escalation_policy": {
        "id": "PYIM1C5",
        "type": "escalation_policy_reference",
        "summary": "Default",
        "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
        "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
      },
      "teams": [],
      "impacted_services": [
        {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        }
      ],
      "pending_actions": [],
      "acknowledgements": [],
      "basic_alert_grouping": null,
      "alert_grouping": null,
      "last_status_change_by": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "metadata": {},
      "external_references": [],
      "priority": null,
      "incidents_responders": [],
      "responder_requests": [],
      "subscriber_requests": [],
      "urgency": "high",
      "id": "P8E12U3",
      "type": "incident",
      "summary": "[#2618] Taco Shells",
      "self": "https://api.pagerduty.com/incidents/P8E12U3",
      "html_url": "https://example.pagerduty.com/incidents/P8E12U3",
      "alerts": []
    },
    "id": "81c70b10-a4fc-11e9-ae25-000d3a31cb72",
    "created_on": "2019-07-12T23:26:41Z",
    "account_features": {
      "response_automation": true
    }
  }
}
{
  "version": "0",
  "id": "ae68c1db-a650-6ccd-b1c0-58667e02d42d",
  "detail-type": "PagerDuty Webhook",
  "source": "aws.partner/pagerduty.com/example-pdwpsandbox",
  "account": "999999999999",
  "time": "2019-07-12T23:40:39Z",
  "region": "us-west-1",
  "resources": [
    "pagerduty"
  ],
  "detail": {
    "event": "incident.unacknowledge",
    "log_entries": [
      {
        "id": "RQ1ZS7X5UPYOUYJGH605ESQ9WE",
        "type": "unacknowledge_log_entry",
        "summary": "Unacknowledged by timeout",
        "self": "https://api.pagerduty.com/log_entries/RQ1ZS7X5UPYOUYJGH605ESQ9WE",
        "html_url": null,
        "created_at": "2019-07-12T16:40:33-07:00",
        "agent": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "channel": {
          "type": "timeout",
          "details_omitted": false
        },
        "service": {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        },
        "incident": {
          "id": "P8E12U3",
          "type": "incident_reference",
          "summary": "[#2618] Taco Shells",
          "self": "https://api.pagerduty.com/incidents/P8E12U3",
          "html_url": "https://example.pagerduty.com/incidents/P8E12U3"
        },
        "teams": [],
        "contexts": []
      }
    ],
    "webhook": {
      "endpoint_url": null,
      "name": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "description": null,
      "webhook_object": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "config": {},
      "outbound_integration": {
        "id": "PF8FPF1",
        "type": "outbound_integration_reference",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/outbound_integrations/PF8FPF1",
        "html_url": null
      },
      "accounts_addon": {
        "id": "PH4YM53",
        "addon_id": "PXFR4L8",
        "name": "Amazon EventBridge",
        "version": "0.0.1",
        "location": "extension",
        "key": "com.pagerduty.amazon_bridge",
        "url": "https://{pagerduty}/integration-eventbridge-ui?accountsAddonId={accountsAddon.id}",
        "description": "Deliver webhooks to Amazon EventBridge",
        "help_url": "",
        "config": {},
        "type": "accounts_addon",
        "summary": "Amazon EventBridge",
        "self": "https://api.pagerduty.com/accounts_addons/PH4YM53",
        "html_url": "https://example.pagerduty.com/accounts_addons/PH4YM53"
      },
      "id": "P7X0R2I",
      "type": "webhook",
      "summary": "eventbridge-999999999999-us-west-1-pdwpsandbox",
      "self": "https://api.pagerduty.com/webhooks/P7X0R2I",
      "html_url": null
    },
    "incident": {
      "incident_number": 2618,
      "title": "Taco Shells",
      "description": "Taco Shells",
      "created_at": "2019-07-12T23:26:41Z",
      "status": "triggered",
      "incident_key": "4338c648a3614c0ea46b534344f73b10",
      "service": {
        "id": "P6MZ15N",
        "name": "pd sandbox eventbridge",
        "description": null,
        "created_at": "2019-07-12T08:36:28-07:00",
        "status": "critical",
        "teams": [],
        "alert_creation": "create_alerts_and_incidents",
        "addons": [],
        "scheduled_actions": [],
        "support_hours": null,
        "last_incident_timestamp": "2019-07-12T16:26:41-07:00",
        "escalation_policy": {
          "id": "PYIM1C5",
          "type": "escalation_policy_reference",
          "summary": "Default",
          "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
          "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
        },
        "incident_urgency_rule": {
          "type": "constant",
          "urgency": "high"
        },
        "acknowledgement_timeout": 600,
        "auto_resolve_timeout": null,
        "alert_grouping": null,
        "alert_grouping_timeout": null,
        "integrations": [],
        "metadata": {
          "conference_number": "",
          "conference_url": ""
        },
        "response_play": null,
        "type": "service",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "assignments": [
        {
          "at": "2019-07-12T23:30:33Z",
          "assignee": {
            "id": "PHLAIIG",
            "type": "user_reference",
            "summary": "Pagey the Pager",
            "self": "https://api.pagerduty.com/users/PHLAIIG",
            "html_url": "https://example.pagerduty.com/users/PHLAIIG"
          }
        }
      ],
      "last_status_change_at": "2019-07-12T23:40:33Z",
      "first_trigger_log_entry": {
        "id": "RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "type": "trigger_log_entry_reference",
        "summary": "Triggered through the website",
        "self": "https://api.pagerduty.com/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3",
        "html_url": "https://example.pagerduty.com/incidents/P8E12U3/log_entries/RNNXHZY9ZKI3FQIGVSIL4UO9Q3"
      },
      "alert_counts": {
        "all": 0,
        "triggered": 0,
        "resolved": 0
      },
      "is_mergeable": true,
      "escalation_policy": {
        "id": "PYIM1C5",
        "type": "escalation_policy_reference",
        "summary": "Default",
        "self": "https://api.pagerduty.com/escalation_policies/PYIM1C5",
        "html_url": "https://example.pagerduty.com/escalation_policies/PYIM1C5"
      },
      "teams": [],
      "impacted_services": [
        {
          "id": "P6MZ15N",
          "type": "service_reference",
          "summary": "pd sandbox eventbridge",
          "self": "https://api.pagerduty.com/services/P6MZ15N",
          "html_url": "https://example.pagerduty.com/services/P6MZ15N"
        }
      ],
      "pending_actions": [],
      "acknowledgements": [],
      "basic_alert_grouping": null,
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      "last_status_change_by": {
        "id": "P6MZ15N",
        "type": "service_reference",
        "summary": "pd sandbox eventbridge",
        "self": "https://api.pagerduty.com/services/P6MZ15N",
        "html_url": "https://example.pagerduty.com/services/P6MZ15N"
      },
      "metadata": {},
      "external_references": [],
      "priority": null,
      "incidents_responders": [],
      "responder_requests": [],
      "subscriber_requests": [],
      "urgency": "high",
      "id": "P8E12U3",
      "type": "incident",
      "summary": "[#2618] Taco Shells",
      "self": "https://api.pagerduty.com/incidents/P8E12U3",
      "html_url": "https://example.pagerduty.com/incidents/P8E12U3",
      "alerts": []
    },
    "id": "7184fc60-a4fe-11e9-bb78-0297ae80f8e2",
    "created_on": "2019-07-12T23:40:33Z",
    "account_features": {
      "response_automation": true
    }
  }
}

Amazon EventBridge Integration Guide | PagerDuty


Integration Guide for Amazon EventBridge

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