Jeli's Related Post-Incident Reviews feature surfaces interconnected Post-Incident Reviews as your system changes over time. That may include a specific service's impact as a contributing factor to incidents, technologies that share common participants, or an indication of your team’s ability to respond during off hours alerts.

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Availability

Jeli is available to customers with a standalone Jeli plan, or the Enterprise plan for Incident Management.

Please contact our Sales Team to upgrade to an account plan with Jeli.

View Related Post-Incident Reviews

You can view related Post-Incident Reviews in the Jeli web app by navigating to the Overview tab and scrolling to the Related Post-Incident Reviews section.

• The list of related Post-Incident Reviews will update as users add or remove Technologies or Services Post-Incident Review Tags on other Post-Incident Reviews across the platform.
• A sparkle icon (i.e., ✨) denotes an Post-Incident Review that Jeli automatically added. Auto-suggested Post-Incident Reviews may change over time if relationships become more evident. Post-Incident Reviews without a sparkle icon were manually added.

Add Related Post-Incident Reviews

Jeli will display up to three related Post-Incident Reviews. You can manually add more, if needed.

To add Post-Incident Reviews to the Related Post-Incident Reviews list:

1. In the Jeli web app, select Post-Incident Reviews from the left navigation and click your preferred Post-Incident Review from the list.
2. With the Overview tab selected, scroll to the section Related Post-Incident Reviews and click Add.
3. Enter a keyword to search within the list of Post-Incident Reviews.

4. Click Add to the right of the Post-Incident Review you'd like to associate with the current Post-Incident Review.

Remove Related Post-Incident Reviews

To remove Post-Incident Reviews from the Related Post-Incident Reviews list:

1. In the Jeli web app, select Post-Incident Reviews from the left navigation and click your preferred Post-Incident Review from the list.
2. With the Overview tab selected, scroll to the section Related Post-Incident Reviews and click remove next to the Post-Incident Review you’d like to remove.
3. When prompted, click Remove again to confirm.

By removing the Post-Incident Review, it will no longer appear on either Post-Incident Review's details page, and Jeli will not suggest it as a related Post-Incident Review in the future. If you wish to relate the Post-Incident Reviews again, you can manually add the removed Post-Incident Review.

Learning Algorithm Behavior

When you add and remove Post-Incident Review Tags, Jeli recalculates the relationship between Post-Incident Reviews. With that in mind, you may notice that related Post-Incident Reviews change after applying Post-Incident Review tags. Since Jeli is designed as a learning system, the more information you add, the more insights it can surface.