Pricing Tiers

Event Orchestration Pricing Tiers

Event Orchestration has two pricing tiers that come with their own set of features and actions:

Basic Event Orchestration
Advanced Event Orchestration

Basic Event Orchestration

All pricing plans have access to Basic Event Orchestration features. Basic Event Orchestration comes with the following:

Feature Suite	Features	Pricing Plan Availability
Event Orchestration	- Service Event Orchestrations Service Routing Global Integration Keys	All plans
Incident Actions	- Set Priority Add a Note	All Plans
Alert Actions	- Set Severity Custom Trigger/Resolve Actions	All Plans

Advanced Event Orchestration

Advanced Event Orchestration includes all features in Basic Event Orchestration, plus additional features in the table below. Please contact our Sales team if you are interested in changing your pricing tier.

Feature Suite	AIOps	Legacy plans: Event Intelligence/Digital Operations
Global Event Orchestration	Available	Not available
Event Orchestration	Rule Nesting -Scheduled/Recurring/Threshold Conditions -Variables Dynamic Routing Dynamic Escalation Policy Overrides	Rule Nesting Scheduled/Recurring/Threshold Conditions
Incident Actions	Suppress Incident Pause Incident Drop Incident	Suppress Incident Pause Incident
Alert Actions	Set Severity Custom Trigger/Resolve Actions	Set Severity Custom Trigger/Resolve Actions
Event Fields	Dynamic Field Enrichment and Extraction	Dynamic Field Enrichment and Extraction
Runbook Automation Self-Hosted	Event-driven automation with PagerDuty Automation (requires add-on)	Event-driven automation with PagerDuty Automation (requires add-on)
Webhooks	Available	Available

Updated 19 days ago