Supported Countries

Countries that PagerDuty supports for SMS and phone call notifications

Notification Sending Support

PagerDuty can send notifications to the following countries broken out by pricing plan accounts and trial accounts.

Pricing Plan Accounts

Below are our supported countries for accounts that are on one of our pricing plans, including the Free plan. If you plan to use SMS notifications in a country that is not listed below, please contact our Support team for more information.

Legend
* Phone support only
** SMS support only
*** Partial support: The ability to receive and/or respond to notifications may be limited

  • Afghanistan
  • Algeria
  • American Samoa
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin**
  • Bermuda
  • Bhutan**
  • Bolivia
  • Botswana**
  • Bosnia and Herzegovina
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso**
  • Burundi**
  • Cambodia
  • Cameroon**
  • Canada
  • Cape Verde Island**
  • Cayman Islands
  • Chile
  • China***
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominica
  • Dominican Republic* (+1809, +1829, +1849)
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea**
  • Estonia
  • Ethiopia**
  • Finland
  • France
  • Gabonese Republic**
  • Georgia
  • Germany
  • Ghana
  • Gibraltar**
  • Greece
  • Grenada
  • Guam
  • Guatemala
  • Guinea**
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iraq**
  • Ireland
  • Israel
  • Italy
  • Ivory Coast**
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Liberia**
  • Libya**
  • Luxembourg
  • Macau
  • Macedonia
  • Malawi**
  • Malaysia
  • Malta
  • Mauritania**
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro**
  • Montserrat**
  • Morocco
  • Mozambique**
  • Namibia**
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Niger**
  • Nigeria***
  • Northern Marianas Islands
  • Norway
  • Oman**
  • Pakistan
  • Palestinian National Authority**/***
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico (+1787, +1939)
  • Qatar
  • Romania
  • Russia
  • Rwanda**
  • St. Kitts and Nevis**
  • St. Lucia
  • St. Pierre and Miguelon
  • St. Vincent Grenadines
  • San Marino
  • Saudi Arabia
  • Senegal**
  • Serbia
  • Seychelles**
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Suriname
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan**
  • Tanzania
  • Thailand
  • Trinidad and Tobago
  • Tunisia**/***
  • Turkey
  • Turks and Caicos Islands
  • Turkmenistan**
  • Uganda**
  • Ukraine: Excluding the so-called Donetsk People's Republic and Luhansk People's Republic (collectively the Donbas Region), and Crimea.
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • U.S. Virgin Islands
  • Uzbekistan**
  • Venezuela***
  • Vietnam
  • Yemen
  • Zambia

Trial Accounts

Below are our supported countries for trial accounts. Please note that supported countries for trial accounts are limited. If you do not see your country listed here, you will not be able to add a number with that country's code to your account during the trial period.

Legend
* Phone support only
** SMS support only
*** Partial support: The ability to receive and/or respond to notifications may be limited

  • Brazil
  • Brunei
  • Cambodia
  • Canada
  • China***
  • Colombia
  • Czech Republic
  • Finland
  • France
  • Greece
  • Guam
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Malaysia
  • Mexico
  • New Zealand
  • Northern Marianas Islands
  • Norway
  • Peru
  • Puerto Rico (+1787, +1939)
  • Romania
  • St. Kitts and Nevis**
  • San Marino
  • Singapore
  • South Korea
  • Thailand
  • United Kingdom
  • United States of America
  • U.S. Virgin Islands
  • Venezuela***

SMS Notification Responses

Most PagerDuty users can take action on an incident by responding to an SMS notification. Due to a variety of factors, such as local carrier restrictions and government regulation, this may not be the case for all users.

Below is a short list of countries and country codes where responding to SMS notifications is not supported:

Country Country Code
China 86
France 33
Malaysia 60
Nigeria 234
Philippines 63
Sri Lanka 94
Turkey 90
Ukraine 380

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Tip

For countries where SMS responses are not supported, we recommend using the PagerDuty mobile app (available for iOS and Android), which makes use of push notifications, as a backup to SMS.


Learn more