SCIM User Provisioning
Use System for Cross-domain Identity Management (SCIM) provisioning to sync and manage PagerDuty users with Okta, OneLogin or Entra ID
Automatically manage users in your PagerDuty account via SCIM and keep them synchronized with our supported IdPs:
Availability
SCIM User Provisioning is available on all plans, and in all service regions.
Supported Roles
Supported roles for SCIM provisioning are as follows:
| Role Name | Value | Role Type |
|---|---|---|
| Global Admin | admin | Fixed |
| Full Stakeholder | read_only_user | Fixed |
| Limited Stakeholder | read_only_limited_user | Fixed |
| Manager / User | user | Flexible |
| Responder | limited_user | Flexible |
| Observer | observer | Flexible |
| Restricted Access | restricted_access | Flexible |
| Account Owner * | owner | Fixed |
Note
You cannot create this role through the REST API or SAML provisioning.
Configure SCIM User Provisioning
Enable Incident Reassignment in Your PagerDuty Account(s)
If a user has an assigned incident, you cannot delete them unless you’ve enabled incident reassignment on your account. Please see Enable Incident Reassignment for instructions to enable this feature if you have not already done so.
Create a PagerDuty API Key
Create a PagerDuty API key if you do not already have one.
Configure the SCIM Integration in your IdP
Select an IdP for provisioning instructions:
Updated 9 days ago