WhatsApp Notification Disclosures

As indicated in the PagerDuty terms of service (or applicable negotiated customer terms), you must provide the appropriate consent to receive WhatsApp notifications.

To begin receiving PagerDuty WhatsApp notifications, you must provide a supported phone number and agree to receive notifications using WhatsApp in Contact Information.

Add WhatsApp as a Notification Method

Add WhatsApp as a Notification Method

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Block WhatsApp

Admins can contact [email protected] to block WhatsApp as a notification channel for your organization.

Opt Out

To opt out or stop receiving PagerDuty notifications via WhatsApp, you can perform one of the following actions:

  • Reply STOP in the WhatsApp conversation.
    • If you want to opt back in after opting out, you can reply START in the WhatsApp conversation and follow the prompts.
  • Switch back to SMS.
  • Delete the WhatsApp contact method from your profile.