Pricing Tiers

Event Orchestration Pricing Tiers

Event Orchestration has two pricing tiers that come with their own set of features and actions:

Basic Event Orchestration

All pricing plans have access to Basic Event Orchestration features. Basic Event Orchestration comes with the following:

Feature SuiteFeaturesPricing Plan Availability
Event Orchestration- Service Event Orchestrations

- Service Routing
- Global Integration Keys
All plans
Incident Actions- Set Priority

- Add a Note
All Plans
Alert Actions- Set Severity

- Custom Trigger/Resolve Actions
All Plans

Advanced Event Orchestration

Advanced Event Orchestration includes all features in Basic Event Orchestration, plus additional features in the table below. Please contact our Sales team if you are interested in changing your pricing tier.

Feature SuiteAIOpsLegacy plans: Event Intelligence/Digital Operations
Global Event OrchestrationAvailableNot available
Event Orchestration- Rule Nesting
-Scheduled/Recurring/Threshold Conditions
-Variables
- Dynamic Routing
- Dynamic Escalation Policy Overrides
- Rule Nesting
- Scheduled/Recurring/Threshold Conditions
Incident Actions- Suppress Incident
- Pause Incident
- Drop Incident
- Suppress Incident
- Pause Incident
Alert Actions- Set Severity
- Custom Trigger/Resolve Actions
- Set Severity
- Custom Trigger/Resolve Actions
Event FieldsDynamic Field Enrichment and ExtractionDynamic Field Enrichment and Extraction
Runbook Automation Self-HostedEvent-driven automation with PagerDuty Automation (requires add-on)Event-driven automation with PagerDuty Automation (requires add-on)
WebhooksAvailableAvailable