The PagerDuty Model Context Protocol (MCP) Server is an open standard that enables AI assistants (like Claude Desktop, Cursor, or VS Code) to interact securely with your PagerDuty account. This integration allows AI tools to retrieve incident data, manage services, and update on-call schedules on your behalf.

Integration Options

PagerDuty offers two ways to implement MCP:

1. PagerDuty-Hosted: A managed service at mcp.pagerduty.com/mcp.
2. Self-Hosted: An open-source implementation you can run in your own environment.

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EU Service Region Accounts

PagerDuty hosted configurations on EU accounts should use: <https://mcp.eu.pagerduty.com/mcp>

Requirements

Before setting up either MCP option, ensure you have:

• PagerDuty Account Access: A valid PagerDuty account with Advanced Permissions.
• API Token: A PagerDuty User API token.
• MCP Client: An MCP-compatible AI assistant or application (e.g., Claude Desktop, VS Code, Cursor).

Technical Setup & Instructions

For the most up-to-date integration walkthroughs, configuration examples, and self-hosting guides, please visit our official developer documentation:

PagerDuty MCP Server Documentation on GitHub

Our GitHub repository contains the latest technical updates, community contributions, and detailed setup steps for all supported AI clients.